Getting started
Start here when you are setting up the POS for the first time. Each guide below tells you exactly where to click in Stackably.
Step 1 · Sign in
Where to find your PIN
Your PIN is your employee code. Each employee has their own, and it is what you enter on the POS sign-in (clock-in) screen. You will find it on the employee's profile in Contacts.
In the left sidebar of Stackably, click Contacts, then click Employees.
Click the name of the employee who will sign in to the POS.
On their profile, open the Employment heading.
The employee ID is shown as a barcode with the ID number printed under it. That number is the PIN.
On the POS sign-in screen, type the number and tap ENTER.
Contacts › Employees › employee name › Employment
Leave off the leading zeros. If the ID reads 000042, type 42.
Step 2 · Connect
Where to find your device code
When you open the POS, it asks for a device code. Every terminal, printer and kitchen screen has its own code, listed on the Devices page in Shop+ Settings. Our team usually sets your devices up before your hardware arrives, so the code should already be there.
In the left sidebar, click Shop+, then click Settings in the top row of tabs.
In the Settings sidebar, expand POS, expand Hardware, and click Devices.
In the Connected Devices list, find the device you run the POS on. Its code is in the CODE column. Highlight it and copy it.
Go back to Shop+, click the POS button at the top of the screen, and paste the code into the sign-in window.
Shop+ › Settings › POS › Hardware › Devices
Picking the right code: use the code on the terminal row marked POS. A code ending in -builtin belongs to the terminal's built-in printer, not the POS.
We're Here to Help!
Contact our team
Can't find a code, or something isn't working? Reach out and a member of our support team will walk you through it.
Call us
Helpful to include: your business name, the device you're using (P3H, P3 Mix, browser or phone), and a photo of what you see on screen.